Servicenow Knowledge Template. Web enforce a knowledge article template at the time of creation procedure 1st option: In the knowledge base, you can choose a default field and choose what you want to put in.
11 Best Knowledge Base Software Applications
Web skip to page content. In the knowledge base, you can choose a default field and choose what you want to put in. Add new fields based on how you want to customize and display your content. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. Web enforce a knowledge article template at the time of creation procedure 1st option: These templates help create a consistent structure for knowledge articles.
Web skip to page content. These templates help create a consistent structure for knowledge articles. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. In the knowledge base, you can choose a default field and choose what you want to put in. Web enforce a knowledge article template at the time of creation procedure 1st option: Web skip to page content. Add new fields based on how you want to customize and display your content.